Phone Support in Cloud Hosting
If you decide to take advantage of one of our Linux cloud hosting packages, you'll be able to get hold of our support crew via phone for 14 hrs per day. We can help you choose the perfect package for your sites because we are aware that it's better to discuss these issues with a live person. In case you already own an account, we can assist you with all of your sales/billing questions as well as general issues, even with some tech problems which do not require a long time or escalation to an administrator since it will be better to open a support ticket for time-consuming matters and have the correspondence in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you're able to call the one you prefer and speak with our agents.
Phone Support in Semi-dedicated Hosting
If you need more details regarding the semi-dedicated hosting that we supply, you can call one of the three support phone lines we have around the globe - in the United States, the UK and Australia. By doing this, you'll be able to check in advance if our solutions are suitable for your web sites. If you are already our customer and you have a semi-dedicated account, you will be able to contact us on the phone for 14 hours a day about any kind of billing or common queries. For strictly tech matters you need to employ our ticketing system to contact our technical support as someissues just need extra time to be solved, still we will assist you over the phone with quite a few minor tech issues as well, saving you time and efforts.