You will find lots of cloud hosting suppliers out there, still many of them are resellers that have restricted resources, especially in terms of support. A good way to distinguish them is the option to contact the company by phone. The level of support that you can have through this particular method of communication will vary based on the service provider - some offer experienced telephone support, others offer common and customer support only since some matters are more time-consuming and it would be much easier to be resolved through a ticket, especially when the issue has to be escalated. However, it is good to find that you can always reach your website hosting supplier since there are countless small-scale matters that can be taken care of without difficulty and in a very timely manner with a telephone call, not mentioning that you are able to get additional info about the services even before you become a client.

Phone Support in Cloud Hosting

If you decide to take advantage of one of our Linux cloud hosting packages, you'll be able to get hold of our support crew via phone for 14 hrs per day. We can help you choose the perfect package for your sites because we are aware that it's better to discuss these issues with a live person. In case you already own an account, we can assist you with all of your sales/billing questions as well as general issues, even with some tech problems which do not require a long time or escalation to an administrator since it will be better to open a support ticket for time-consuming matters and have the correspondence in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you're able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Hosting

If you need more details regarding the semi-dedicated hosting that we supply, you can call one of the three support phone lines we have around the globe - in the United States, the UK and Australia. By doing this, you'll be able to check in advance if our solutions are suitable for your web sites. If you are already our customer and you have a semi-dedicated account, you will be able to contact us on the phone for 14 hours a day about any kind of billing or common queries. For strictly tech matters you need to employ our ticketing system to contact our technical support as someissues just need extra time to be solved, still we will assist you over the phone with quite a few minor tech issues as well, saving you time and efforts.