A 99.9% Server Uptime
Our cloud hosting system is based on a steady, enterprise–level hardware configuration and a significantly modified Linux variation. So, no matter what your web site is, or how many visitors you’ve got, or even in case there’s a denial–of–service assault, our hosting servers will stay up and your web sites will remain visible online.
All our Linux cloud hosting packages plans feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on enterprise–level hardware furnished by Juniper. Additionally, on every router, we’ve installed a firewall with an elaborate algorithm to be able to sift all shady requests.
As a result, in all our datacenter facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all web hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your cash at risk, you can’t feel really safe. This is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel satisfied with our service or if you need to get an even more powerful web hosting solution, like a VPS hosting packages or a dedicated web hosting – you’ll get a full refund, without any obscure fees or return taxes.
24/7 Technical Support
When you own a hosting firm, your tech support engineers are of foremost importance. This is exactly why we’ve mindfully hand–picked a very competent team of customer service technicians, each with several years of experience behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All trouble tickets are replied to in under 1 hour and our average response time is under 20 minutes!