Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center integrated into our Web Site Control Panel. It boasts a large database with regularly asked questions and comprehensive help articles compiled by our well–trained customer support staff.

  • Top quality support service
  • Instructional Videos

  • For people who want to learn how to solve a commonly encountered issue by watching a training video, we have added a compilation of video tutorials to our Web Site Control Panel. All the educational videos are concise and simple to comprehend. They offer visual presentations of various web site administration tasks.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock help desk support service and a 60–minute response guarantee. Our knowledgeable technicians will be available to you around the clock to attend to your enquiries and to take care of any problem that you might possibly have. Just open a trouble ticket from the Help section and we will reply back to you in a flash.