1 hour ticket response
We are dedicated to offering a quick and accurate reply to every trouble ticket submitted by a customer. Our qualified customer service team members will examine your inquiry and will think of the most effective option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average ticket response time has proven to be 20 minutes.
A Top–Notch Client Care Service
Each member of our client service team has many years of experience in the Linux cloud hosting packages market and almost all of them have worked for us for at least 5 years. They are all ready to reply to all your inquiries in the most competent way possible.
A User–Friendly Help Center
To help you get a quick tip on how you can use a particular service, we have implemented a very intuitive Help Center section in the Web Site Control Panel. You can browse through a huge collection of web hosting account management articles and website management articles, have a glance at the F.A.Q. archive or check out our instructional video tutorials.