Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Warranty

  • Our crew of qualified professionals will do their best to respond to your advice enquiries in about 1 hour. If, however, the situation you have experienced demands the assistance of the Admin =Dept,= we will address the ticket to the person on duty and will write a comment to inform you.

  • Top quality support service
  • Top–class Customer Help Service

  • Our customer help Department is going to be working for you round–the–clock to to respond to all help inquiry tickets that you send to us. We offer customer help for all the software applications that are installed in advance on your web server. These include our in–house developed Web Site Control Panel, the preferred OS as well as the server management panel (depending on the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Web Site Control Panel that is included with no charge with your VPS provides you with an integrated collection of articles. You can find an array of comprehensive how to tutorials and a variety of step–by–step video lessons that demonstrate all the necessary site administration jobs. You can view them by simply clicking the Help or Video buttons in the top right part of each Control Panel section.